| DEFG NCI Customer Care Strategy Article and DEFG Onsite Power Article |
12/11/2006 - |
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DEFG NCI Customer Care Strategy:
Future Utility Customer Service Model Article
Prices are rising. Customers are demanding more information and control over their usage. Existing information systems can not meet these new needs. These are some of the many issues facing utility executives today.
To read the full article by Jamie Wimberly, CEO, Distributed Energy Financial Group, Inc. and Peter Shaw, Director of Customer Strategy, Navigant Consulting online at EnergyPulse or on DEFG site.
DEFG Onsite Power Article:
Meeting the Commercialization Challenge
The time would never seem to be riper for increased cogeneration opportunities and onsite power production. The external trends and drivers are all pointing to the need for complements to traditional central power plant production. Customers are asking for alternatives to manage expected high energy costs and reliability needs. Yet, at least in many mature markets, there is a sense that the market for cogeneration and onsite power production is progressing very slowly.
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